Influence of Job Satisfaction on Employee Absenteeism in Sri Lankan Workplaces

 

Influence of Job Satisfaction on Employee Absenteeism in Sri Lankan Workplaces

 

Introduction 

This blog discovers the concept of Absenteeism, job satisfaction and its impact on absenteeism. Basically, this blog is focused on employee motivation to attend work. Conventionally absenteeism has been considered as an indicator that reflects poor individual performance. According to winkler (1980) most of the research seek understand absenteeism as an indicator of psychological, medical or social adjustment to work. Though employers expect workers to miss a certain number of workdays each year, excessive absences can equate to decreased productivity and can have a major effect on company strategies, finances, morale and other factors (Bycio, 1992; Harrison and Martocchio, 1998). The management of absenteeism is one of the main strategic actions in HRM that an organization may pursue in order to assure company performance and success (Goetzel et al., 2004; Halbesleben, Whitman and Crowford, 2014).

 

Absenteeism




                                                                                                                                                              
                                                                                                                                                                                                                                                                                                                                              

The literature on employee withdrawal (for example, Beehr and Gupta, 1978) argues that there are avariety of forms of withdrawal behavior such as absenteeism, lateness, turnover. In many industries, daily absence rates approach 15-20% per day (Mirvis and Lawler, 1977). Extensively used definition to describe absenteeism is non-attendance of employees for scheduled work (Banks et al. 2012; Gibsson, 1966; John, 1978; Jones, 1971; Brooke and Price, 1989:2).


Job Satisfaction

Smith et al. (1969:15) define job satisfaction as "feelings a worker has about his job". According to Daley, job satisfaction evaluates an organization based on the happiness of individual employee's.

 

The Link Between Job Satisfaction and Absenteeism

If employees’ perceived job satisfaction is high the likelihood to do something in return to the relative firm in the form as increasing their boundary to be absent is lesser. Accordingly, an organization enriches with following characteristics have less absenteeism.

1.     Clear expectations and goals

2.     Supportive culture

3.     Effective communication

4.     Work environment, resources and facilities

5.     Recognition and reward for achievement

6.     Provide attractive pay/wage






Conclusion

Absenteeism is critical when managing employee performance. In order to attain expected performance level of an employee or in other words to reduce performance gap job satisfaction plays a vital role.

 

References                                                                                                                                                                                                                                                     

·       Ahmad, R., Nawaz, M. R., Ishaq, M. I., Khan, M. M., & Ashraf, H. A. (2023). Social exchange theory: Systematic review and future directions. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.1015921

·       Akgeyik, T. (2014). FACTORS AFFECTING EMPLOYEE ABSENTEEISM (A STUDY ON a SAMPLE OF TEXTILE WORKERS). European Journal of Management, 14(3), 69–76. https://doi.org/10.18374/ejm-14-3.7

·       Aziz, M. M., & Javed, M. F. (2015). Factors effecting employee absenteeism. Journal for Studies in Management and Planning, 1(3), 390–405. https://journals.pen2print.org/index.php/jsmap/article/download/1802/1696

·       Bhattacharjee, J. (2012). Employee absenteeism in education sector of Assam—A study based on employees of private colleges of Jorhat District. PARIPEX-INDIAN JOURNAL OF RESEARCH, 3(3), 23–25. https://doi.org/10.15373/22501991/mar2014/7

·       Cucchiella, F., Gastaldi, M., & Ranieri, L. (2014). Managing absenteeism in the workplace: the case of an Italian multiutility company. Procedia - Social and Behavioral Sciences, 150, 1157–1166. https://doi.org/10.1016/j.sbspro.2014.09.131

·       Goodman, P. S., & Atkin, R. S. (1984). Effects of absenteeism on individuals and organizations. Tepper School of Business. http://repository.cmu.edu/cgi/viewcontent.cgi?article=1836&context=tepper

·       Hacket, R. D. (1989). Work attitudes and employee absenteeism: A synthesis of the literature*. Journal of Occupational Psychology, 62(3), 235–248. https://doi.org/10.1111/j.2044-8325.1989.tb00495.x

·       Hackett, R. D. (1990). Age, tenure, and employee absenteeism. Human Relations, 43(7), 601–619. https://doi.org/10.1177/001872679004300701

·       Imran, N. D. M., Ali, N. L., & Khan, N. M. T. (2023). Factors affecting employee absenteeism at workplace: Moderating effect of supervisor support. Open Access Organization and Management Review, 1(1), 54–66. https://doi.org/10.59644/oagmr.1(1).16

·       Kocakulah, M. C., Kelley, A. G., Mitchell, K. M., & Ruggieri, M. P. (2016). Absenteeism Problems and costs: Causes, effects and cures. International Business & Economics Research Journal (IBER), 15(3), 89–96. https://doi.org/10.19030/iber.v15i3.9673

·       Markussen, S., Røed, K., Røgeberg, O. J., & Gaure, S. (2010). The anatomy of absenteeism. Journal of Health Economics, 30(2), 277–292. https://doi.org/10.1016/j.jhealeco.2010.12.003

    Muchinsky, P. M. & Iowa State University. (1977). Employee Absenteeism: A Review of the literature. In Journal of Vocational Behavior (Vol. 10, Issue 3, pp. 316–340). https://www.academia.edu/3276202/Employee_absenteeism_A_review_of_the_literature?email_work_card=title

·       Ose, S. O. (2004). Working conditions, compensation and absenteeism. Journal of Health Economics, 24(1), 161–188. https://doi.org/10.1016/j.jhealeco.2004.07.001

·       Pauly, M. V., Nicholson, S., Xu, J., Polsky, D., Danzon, P. M., Murray, J. F., & Berger, M. L. (2002). A general model of the impact of absenteeism on employers and employees. Health Economics, 11(3), 221–231. https://doi.org/10.1002/hec.648

·       Somers, M. J. (1995). Organizational commitment, turnover and absenteeism: An examination of direct and interaction effects. Journal of Organizational Behavior, 16(1), 49–58. https://doi.org/10.1002/job.4030160107

·       Steers, R. M. (1981). Employee turnover and absenteeism: A future research agenda [Dataset]. In PsycEXTRA Dataset. https://doi.org/10.1037/e530752009-001

·       Wananda, I., Byansi, P. K., Govule, P., Katongole, S. P., Wampande, L. N., & Onzima, R. a. D. (2015). Relationship between management practices and employee absenteeism in public general hospitals of East-Central Uganda. International Journal of Public Health Research, 3(6), 374. http://ir.umu.ac.ug/handle/20.500.12280/418

 

Comments

  1. The blog highlights the importance of job satisfaction ,but could an overemphasis on job satisfaction lead to complacency or reduced performance expectations? How can organizations balance ensuring employee happiness while still driving high performance and maintaining a challenging, growth-oriented environment for long-term success?

    ReplyDelete
    Replies
    1. Employers have to emphasise on above mentioned seven factors in order to enhance employee citizenship behaviour and employee engagement with organization. As a result, organization might be able to retain the core competencies and gain competitive advantage compared to its rivals in long run.

      Delete
  2. Nicely explained, because of workers who are happy, engaged, and feel appreciated at work are more likely to be present on a regular basis, job satisfaction has a big impact on lowering absenteeism. Essentially, workers are more likely to show up and make regular contributions to the company when they are happy with their relationships, work environment, and sense of value from their employer.

    ReplyDelete
  3. I agree that elements like supportive culture and recognition are essential for motivating employees to show up and perform well. However, do you think factors like external stressors (for an example - family responsibilities or health issues) might also play a significant role in absenteeism, even if job satisfaction is high? How can companies address these external challenges while focusing on job satisfaction?

    ReplyDelete
    Replies
    1. Exactly, external stressors are beyond the control of employers because those conditions are situational. But employers can implement employee assistanceship programs like legal and financial services, counselling, refferal for work/life issues consultations, absence management programs etc to assist in situational factors.

      Delete
  4. This blog examines the link between job satisfaction and absenteeism in Sri Lankan workplaces, stressing the critical role of employee motivation in promoting both organizational success and personal well-being. It discusses how absenteeism, often viewed as poor performance, may arise from underlying psychological, medical, or social issues. The blog recommends that employers focus on addressing these underlying causes and enhancing job satisfaction to minimize absenteeism, as it significantly affects productivity and company strategies. Effective absenteeism management through strategic HR practices is crucial for organizational success.

    ReplyDelete
  5. This article effectively highlights the importance of empowering employees with unique skills to differentiate a service organization. The focus on the human factor and Cross-Functional Teams driving innovation is insightful. The idea of fostering a psychological contract with employees to enhance both customer satisfaction and employee growth is particularly effectively accepted to the organization . Overall, The blog offers valuable strategies for creating a distinct and memorable customer experience.

    ReplyDelete
    Replies
    1. Yes exactly, satisfied employees or teams are loyal to organization as a result, they provide a good customer service.

      Delete
  6. It seems good. If you can add some related multimedia content would add value to your post.

    ReplyDelete
    Replies
    1. Thank you sir for your inspirational and encouraging comment

      Delete
  7. This is an good post & useful one You’ve clearly highlighted how job satisfaction directly impacts absenteeism and why organizations must focus on creating a positive work environment. I particularly liked the point about recognition and rewards, it’s such a crucial factor in keeping employees engaged. In your research, did you find any industry in Sri Lanka where absenteeism is a bigger challenge compared to others?

    ReplyDelete
    Replies
    1. Yes of course, in Sri Lankan context abssenteeism is a bigger challenge to the employers. Due to the ethical consideration, I cannot reveal the exact name of the organizations. But there are aplenty of research papers published in Emerald, Googlscholar, Elsevier with good examples from manufactural and service sectors

      Delete
  8. I read your insightful post on the influence of job satisfaction on employee absenteeism in Sri Lankan workplaces. You highlighted that factors such as clear expectations, supportive culture, effective communication, a conducive work environment, recognition, and attractive pay can reduce absenteeism by enhancing job satisfaction. However, considering the unique cultural and economic landscape of Sri Lanka, how can organizations effectively implement these strategies to ensure they resonate with the local workforce? Additionally, what role do cultural nuances play in shaping employees' perceptions of job satisfaction and their attendance behaviors?

    ReplyDelete
    Replies
    1. In Sri Lanka, organizations can implement these strategies by respecting local values such as hierarchy, collectivism, and job security. Providing clear roles, recognizing achievements publicly, ensuring respectful leadership, and offering stable, fair pay align well with cultural expectations. Cultural nuances like the importance of social harmony, respect for authority, and strong family ties influence how employees view job satisfaction and attendance—making personalized, culturally sensitive approaches essential for effectiveness.

      Delete
  9. Good content and explanation 👍
    How does the Sri Lankan work culture specifically influence absenteeism compared to global trends?

    ReplyDelete
    Replies
    1. Sri Lankan work culture, rooted in collectivism, respect for hierarchy, and strong family ties, often leads to higher tolerance for family-related absences and informal leave practices. Compared to global trends, especially in Western contexts that emphasize individual accountability and formal HR systems, Sri Lankan workplaces may see more absenteeism driven by social obligations, religious events, or lenient supervision, highlighting the need for culturally adaptive attendance policies.

      Delete
  10. Absenteeism is a key factor influencing employee performance, as frequent absences can lead to productivity losses and disrupt team dynamics. So HR managers must focus on proactive engagement strategies such as regular feedback, recognition programs, and employee well-being initiatives to create a workplace where employees are motivated to show up and perform at their best.
    Would you like me to go into more detail regarding specific strategies to avoid absenteeism through job satisfaction?

    ReplyDelete
    Replies
    1. Yes, going into more detail on specific strategies to reduce absenteeism through job satisfaction would be valuable, as it can help HR managers tailor practical, effective approaches to boost attendance and performance.

      Delete
  11. You brought up a really good point about how job satisfaction can result in reduced absenteeism, which is something that many employers fail to consider. However, since personal matters or other obligations can also lead to absences, how can employers determine whether job satisfaction is the primary cause of frequent absences?

    ReplyDelete
    Replies
    1. Employers can determine if job satisfaction is the cause of frequent absences by analyzing absence patterns, conducting employee surveys, holding one-on-one discussions, and reviewing exit interviews to identify recurring themes related to morale, engagement, or dissatisfaction.

      Delete
  12. This is a very useful blog to understand the link between job satisfaction and absenteeism. You explained the ideas clearly with good points. However in Sri Lankan workplaces, what is the best way to quickly improve job satisfaction when resources are limited? Can small changes make a big difference?

    ReplyDelete
    Replies
    1. Yes, small changes can make a big difference, especially in Sri Lankan workplaces. Low-cost strategies like showing appreciation, improving communication, involving employees in decision-making, and fostering a respectful, supportive environment can quickly boost job satisfaction even with limited resources.

      Delete
  13. This blog offers a great analysis of how job satisfaction influences employee performance and retention in Sri Lanka. It would be interesting to see more examples of companies that have successfully implemented strategies to enhance job satisfaction. I’m curious—what do you think are the most effective ways for Sri Lankan organizations to measure and track job satisfaction on an ongoing basis, especially in industries with high turnover rates?

    ReplyDelete
    Replies
    1. Sri Lankan organizations can effectively measure job satisfaction through regular anonymous surveys, suggestion boxes, stay interviews, and informal check-ins. In high-turnover industries, tracking trends in feedback, absenteeism, and exit interview data helps identify issues early and adjust strategies proactively.

      Delete
  14. Absenteeism is not only an HR statistic; it is an open sign of more serious problems influencing worker performance, as you have pointed out. Employees are more likely to be present, involved, and productive when they feel appreciated, supported, and in line with their tasks. Job happiness is undoubtedly a major motivator. Addressing the underlying causes of dissatisfaction whether they have to do with leadership, workload, or the workplace, is crucial to reducing differences in performance and developing a more dedicated staff. Fantastic insight!

    ReplyDelete
    Replies
    1. Thank you! You're absolutely right—tackling the root causes of dissatisfaction is key to reducing absenteeism and boosting employee engagement and performance.

      Delete
  15. This comment has been removed by the author.

    ReplyDelete

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